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Trainer and Assessor Competencies — Practice Guide

ASQA Practice Guide · Quality Area 3 — VET Workforce · Standards 3.2, 3.3 · Published 17 June 2025 · Version 1.0

Verbatim reproduction of the ASQA Practice Guide, extracted from the source PDF with layout preservation (via pdftotext -layout). The body below preserves the original two-column table structure — performance indicators on the left, example activities and known risks on the right.

Source: https://www.asqa.gov.au/for-providers/standards-for-RTOs/practice-guides

Companion docs: - standards-outcome.md / standards-compliance.md — the underlying legislative text - standards-explanatory.md — the Explanatory Statement commentary - compliance-reference.md — RTOpacks module × standard mapping


Practice Guide
Trainer and Assessor Competencies
(Standards 3.2, 3.3)
Ver 1.0
S
Published 17 June 2025
          Outcome Standards for NVR Registered Training Organisations
                                Quality Area 3 – VET Workforce

What are the key concepts?
The following key concepts are covered in this practice guide:

 Standard 3.2                                          Standard 3.3
 •   The Credential Policy                             •       Industry competencies
 •   Working under direction                           •       Industry currency
 •   Professional development                          •       Employing experts


How can you achieve the Standards in practice?
The following table lists examples of activities that may demonstrate compliance with the Standards,
as well as risks to mitigate or control. These examples are not a complete list of every activity or risk,
nor do all the activities listed need to be completed to achieve compliance. Rather, they are a guide
and should be considered within the context, size, scale and student cohorts of your RTO’s
operations.

 Standard 3.2: Training and assessment is delivered to VET students by credentialled people with
                     current skills and knowledge in training and assessment.
              Performance indicators                            Example activities and considerations for
                                                                               compliance
 An NVR registered training organisation                   •    You can demonstrate how your systems ensure
 demonstrates:                                                  that all persons involved in training and
 a. training and assessment is only delivered by                assessment always meet the requirements of
    persons who hold the appropriate credentials                the Credential Policy.
    for the delivery of training and assessment as         •    You can demonstrate your mechanisms for
    specified in the Credential Policy;                         ensuring people do not perform training and
 b. where the Credential Policy permits a person                assessment tasks beyond the scope of their
    to deliver any training or assessment under                 credentials.
    direction – the organisation has systems in            •    You can demonstrate how you authenticate the
    place that ensure the person does not make                  relevant credentials held by your trainers and
    assessment judgements and is delivering                     assessors.
    quality training and assessment; and
                                                           •    Where a person is working under direction,
 c. how it ensures all trainers and assessors                   you can demonstrate:
    undertake continuing professional
                                                                o that the supervision and guidance
    development to maintain current skills and
                                                                    arrangements are reflective of the skills and
    knowledge in training and assessment,
                                                                    knowledge of the person
                                                                o how you assure the quality of their practice


   including skills and knowledge relating to       o   how you ensure the person is not making
   engaging and supporting VET students.                assessment judgements
                                                    o   how you ensure that their supervisor has
                                                        sufficient support to perform the
                                                        supervisory role and is appropriately skilled
                                                        and qualified.
                                                •   You can demonstrate how staff involved in
                                                    training and assessment maintain up-to-date
                                                    trainer and assessor skills, for example by:
                                                    o participating in internal or external courses,
                                                         workshops, industry seminars, and
                                                         conferences
                                                    o demonstrating recent completion of a
                                                         higher-level qualification in training and
                                                         assessment practice
                                                    o undertaking activities that allow them to
                                                         maintain their understanding of current
                                                         industry practice
                                                    o accessing relevant publications related to
                                                         VET and competency-based training and
                                                         assessment
                                                    o participating in learning networks
                                                    o taking part in validation or moderation
                                                         activities
                                                    o shadowing or working closely with other
                                                         trainers and assessors under a mentoring
                                                         arrangement.
                                                        Known risks to quality outcomes
                                                •   Not having a system in place to authenticate
                                                    the training and assessment credentials held by
                                                    your trainers and assessors.
                                                •   Not regularly reviewing the skills and
                                                    knowledge of the persons working under
                                                    direction to determine if their level of
                                                    supervisory arrangements and guidance
                                                    require adjustment.
                                                •   Not systematically reviewing the quality of work
                                                    produced by those persons working under
                                                    direction.
                                                •   Not ensuring that supervisors have adequate
                                                    skills, experience and qualifications to provide
                                                    appropriate support and supervision to those
                                                    working under direction.
                                                •   Only providing trainers and assessors with
                                                    access to professional development on an ad-
                                                    hoc basis with no consideration as to whether
                                                    the professional development is the most
                                                    suitable to understanding current and emerging
                                                    training practices.


 Standard 3.3: Training and assessment is delivered by persons with current industry skills and
                          knowledge relevant to the training product.
            Performance indicators                  Example activities and considerations for
                                                                   compliance
An NVR registered training organisation         •   You can demonstrate the systems you use to
demonstrates:                                       assess the appropriateness, relevance and
                                                    currency of each trainer and assessor’s
                                                    industry competencies, skills and knowledge.


  a. all persons delivering training or assessment         •   You can demonstrate how you authenticate that
        for, or on behalf of the organisation:                 all your trainers and assessors (including
     i.     have industry competencies, skills and             industry experts and those engaged by your
            knowledge that are relevant to, and at             third parties) have industry competencies,
            least to the level of, the training product        skills and knowledge that are relevant to, and at
            being delivered or assessed by the                 least to the level of, the training product they
            person; and                                        are delivering and assessing.
    ii.     maintain an understanding of current           •   You can demonstrate that all trainers and
            industry practices relevant to the training        assessors, and those working under direction,
            and assessment being delivered by the              are maintaining an understanding of current
            person;                                            industry practices, for example by:
  b. where it engages experts for the purposes                 o volunteering or working part-time in the
        for the purposes of delivering training, it does           industry area
        so:                                                    o undertaking accredited training, or higher-
      i. by reference to the requirements of the                   level qualifications, relevant to the industry
          training product or the specific VET student             area
          cohort; and                                          o belonging to industry associations
     ii. in response to a specific need for the                o engaging with industry (for example,
          expert to be engaged;                                    through discussions with employers or
c. it has a system for ensuring:                                   attending industry networking events)
      i. experts have industry competencies, skills,           o subscribing to industry journals and
          knowledge and specialised industry or                    newsletters
          subject matter expertise that is directly            o staying informed about changes to
          relevant to the training product they are                technology
          delivering;                                          o keeping up to date with changes to
     ii. experts are only authorised to work under                 industry-specific legislation and licencing
          the direction of a person with the                       requirements.
          appropriate credentials to provide direction
                                                           •   You can show how your industry engagement
          on the delivery of training and assessment,
                                                               practices are used to determine the currency of
          as specified in the Credential Policy;
                                                               trainer and assessor industry competencies
   iii. where the expert is involved in assessment             and whether there are any gaps to be
          judgement – they conduct the assessment              addressed.
          alongside the trainer or assessor; and
                                                           •   Where an industry expert is engaged to support
   iv. the training or assessment the expert is                trainers and assessors, you can demonstrate:
       involved in delivering is subject to oversight          o that experts work under the direction of a
       by the organisation.                                         qualified person and work alongside a
                                                                    qualified assessor where they are
                                                                    supporting in making the assessment
                                                                    judgement
                                                               o how experts are utilised to enhance the
                                                                    real-world application of training and
                                                                    assessment
                                                               o that your oversight of the expert ensures
                                                                    the quality of training and assessment.
                                                                   Known risks to quality outcomes
                                                           •   Not having mechanisms in place for
                                                               maintaining regular and meaningful industry
                                                               engagement that confirms current industry
                                                               relevance of trainer and assessor
                                                               competencies, skills and knowledge.
                                                           •   Failing to ensure that each person delivering
                                                               training and assessment has the relevant
                                                               industry competencies, skills and knowledge,
                                                               aligned to all the unit of competency
                                                               requirements that they deliver and assess
                                                               (where the specific units of competency
                                                               delivered are not held).
                                                           •   Allowing training and assessment to be
                                                               conducted by trainers and assessors that do
                                                               not maintain an understanding of current
                                                               industry practices.
                                                   •   Not continuing to regularly review the trainers’
                                                       and assessors’ industry competencies and
                                                       currency after the completion of the onboarding
                                                       process.
                                                   •   Failing to assess industry experts’
                                                       competencies, skills and knowledge to
                                                       determine relevancy and suitability.
                                                   •   Not ensuring an industry expert is working
                                                       under the direction of, and assessing alongside,
                                                       a qualified trainer and assessor.
                                                   •   Failing to document where industry experts
                                                       have assisted in the assessment judgement
                                                       process.

Self-assurance questions
 1   How do you verify that each person delivering training and assessment for your RTO is
     appropriately credentialled?
 2   How do you ensure that you are engaging with industry regularly to assure yourself that trainers
     and assessors have current industry skills?
 3   How do you know that your system for monitoring those working under direction is effective?
 4   How do you monitor and regularly review the performance of trainers and assessors to identify
     opportunities for professional development?
 5   How do you identify the types of industry competencies, skills and knowledge relevant to each
     training product on your scope of registration?
 6   How do you identify and address gaps in your trainers and assessors’ industry competencies,
     skills and knowledge?
 7   How do you ensure your use of industry experts adds value to training and assessment
     outcomes?

Source: ASQA Practice Guide — Trainer and Assessor Competencies. Published 17 June 2025, Version 1.0. Authority: Australian Skills Quality Authority. These guides interpret the Standards for RTOs 2025 into practical compliance guidance. The PDF was extracted with pdftotext -layout to preserve the two-column table structure of the original document.